Generic answers

Migrated from canned response folder: Generic answers

How can I download my registration confirmation?
You can download your registration confirmation on your customer account: https://www.euromedicom.com/en/login.html After logging in, click on 'my ord...
Fri, 19 Dec, 2025 at 1:47 PM
How can I update my personal information/ edit my profile?
You can update your details (email, address, contact preferences, etc.) on your personal account available on 'Login' tab of the website. https://w...
Fri, 19 Dec, 2025 at 11:57 AM
How do I access my customer account?
If you have attended or pre-registered for one of our events you can access it via our website by clicking on the 'Login' tab on the website menu:h...
Fri, 19 Dec, 2025 at 11:48 AM
How can I change the name on my ticket?
Should you wish to change the name on your ticket, this may be done up to one week prior to the event. Kindly provide the invoice or order number, or th...
Fri, 19 Dec, 2025 at 10:40 AM
For clients asking about IMCAS
Please note that we are not the organisers of IMCAS Conference. If you are interested in registering for AMWC, TAS, VCS etc. please don't hesitate ...
Fri, 19 Dec, 2025 at 10:36 AM
I paid and I haven't received my registration confirmation, what should I do?
You can download your registration confirmation by logging into your customer account: https://www.euromedicom.com/en/login.html After logging in, clic...
Tue, 16 Dec, 2025 at 4:40 PM
Generic - I would like to pay by bank transfer/invoice, how do I proceed?
Paying by bank transfer is possible, you can simply select the option at the check out. For administrative reasons, all bank transfers must be made at ...
Thu, 18 Dec, 2025 at 12:20 PM
My payment is declined/unsuccessful
Before proceeding to your payment, please make sure that your name and the billing details are all filled in English, avoid using non-English letters and s...
Fri, 19 Dec, 2025 at 11:52 AM
Why can't cI find the conference program?
You can find the program under the "Program" tab on the conference website menu. If the program is not available for the upcoming year, it me...
Thu, 18 Dec, 2025 at 5:03 PM
Rejected visa request- can I get a refund?
Unfortunately, full refunds cannot be granted on the grounds of unsuccessful visa applications. In case of rejected visa application, you may cancel yo...
Wed, 17 Dec, 2025 at 11:59 AM